Designed and handcrafted in-house at our state-of-the-art studio headquartered in Hong Kong, each beautiful piece is custom-made to be as unique and authentic as you are.

Currently not yet, in order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), but we are going to launch our stores across the United States & Canada soon

If you find a part missing or damaged after receiving the product, please contact our customer service to reissue it for you.

For a better exhibit effect please try to use the best-quality image possible. For some special products, please check the individual product descriptions for recommended resolution. If your image is below the minimum resolution/size requirements, do not simply increase the size in your editing software. You must either re-scan the image or use a higher-quality image.

If you notice a mistake with your order after receiving an order confirmation email, please email to [email protected]. If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.

At the top of our website you will see a currency widget where you can change the currency to one of the following: USD,CAD,EUR,GBP,MXN,AUD,NZD,PHP,SGD,INR

We accept PayPal Express, PayPal Credit, and all major credit cards.

We take security very seriously and do not process any of your payment information ourselves. All payment related matters on Reslol are handled by PayPal and credit card company.

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.

We provide FREE Standard Shipping worldwide according to the order amount. For international orders, rates and shipping time differ from country to country, for more details, please visit Shipping & Delivery.

Delivery Time = Processing Time + Shipping Time. Processing time differs from product to product. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.

You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.

Don't worry about it. We promise an easy 30-day return policy. If you don't like the product after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.

We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date. If you would like to know more, please view our 30-day return policy.